Privacy Policy

Instant Inks Services respects customer privacy and processes personal information for legitimate business purposes such as responding to enquiries, fulfilling orders, providing requested services, preventing misuse, maintaining transaction records and meeting legal obligations.

Information we may collect

Depending on how you interact with us, we may collect your name, email address, phone number, billing or delivery address, order and invoice information, service details, communications, device/browser information, public IP address and electronic-signature audit information where you submit a billing authorisation.

Payments

Payment credentials may be entered with third-party payment processors. Our website billing pages are designed not to store card numbers, CVV/security codes or PayPal login credentials.

How we use information

We use information to process and support transactions, deliver products and services, provide customer assistance, maintain security and fraud controls, keep accounting and compliance records, resolve disputes and improve website operations.

Sharing

Information may be shared with service providers that help us operate the business, such as payment processors, delivery or fulfilment providers, hosting and communications providers, professional advisers and authorities where disclosure is required by law. We do not sell customer conversation content to advertisers.

Retention and security

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, contractual or accounting requirements, dispute handling, fraud prevention and applicable legal obligations. We use reasonable administrative and technical safeguards appropriate to the nature of the information.

Your requests

You may contact us to request access, correction or deletion of personal information where applicable, or to raise a privacy grievance. Some information may need to be retained where law, accounting, fraud-prevention or dispute-resolution requirements apply.

Contact for privacy matters

Email: contact@instantinks.com

HP products reseller notice

Instant Inks Services is an authorized reseller of HP products serving customers in the United States. We provide product sales and post-purchase product assistance. Instant Inks Services is not a department, subsidiary or corporate division of HP Inc.

Information and choices

We may collect information that a customer voluntarily provides through an account, contact, support, order or callback form, including name, email address, telephone number, delivery details and product-related questions. We use this information to respond to requests, process purchases, provide requested assistance and maintain appropriate business records.

Essential cookies may be used for security and core website functions. Visitors may accept or skip optional cookies using the website cookie preference notice. Support chat is loaded when a visitor chooses a support control.

Questions about privacy may be sent to contact@instantinks.com.